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Water Damage Restoration: San Antonio

What Happens Next?

A Call for Water Damage Restoration Is the First Step

When you see, hear or feel (by stepping in) water anywhere in your home that is unplanned, you need to quickly assess the situation. If the source can not be located, or if the flow can’t be stopped, call a water damage restoration team immediately. If floors, walls or other porous furnishings have been wet for more than a few hours, let the experts start cleaning and protecting your home against more possible damage and mold.

san antonio water damageAn Experienced Assessment

One problem with home water damage is that a homeowner cannot see all the damage. Professional teams know where to look and how to address hidden moisture and potential problems. By combining moisture meters and a trained eye, they can find water behind walls, under floors, and in crawl spaces.

High Tech Drying

Once standing water has been removed, a room or basement will still be damp. Instead of opening a window, turning on a fan and simply waiting, today’s professionals take control of the drying process. Structural drying removes excess moisture from all wet materials that make up the structure. By managing a) the temperature of any wet materials, b) humidity levels and c) air flow, restoration teams can dry the unseen areas that could lead to future damage. A complete drying plan ensures that not just the air, but all the affected building materials are addressed.

State of the art drying equipment includes heat drying systems, wall cavity drying system, sub-surface drying equipment, and wood floor rescue drying systems. Many tools will be used until all moisture is drawn from carpet, tile floors and walls.

Cleaning and containment

The cleaning, containment, and drying phases happen concurrently. When drying the home, damp areas are taped off in order to control the environment of the room and protect the rest of the house. During the drying process, crews monitor the dehumidifiers’ intake and output temperatures and humidity levels.  

All personal belongings need to be cleaned and sanitized to prevent unwanted mold and bacterial growth. Carpeting, clothing, and drapery are given antimicrobial treatments. Air scrubbers may also be used to remove particles and moisture from the air.

Carpets and Rugs Need Extra Attention

After utilizing a thermal imaging camera to detect all areas of water and moisture, commercial grade water extraction equipment will remove up to 95% of the water in carpets and rugs, cleaning them in the process. Carpets and rugs that have been wet for more than a few hours will begin to smell as bacteria in the carpet can multiply rapidly. A deodorizing agent will be applied to destroy odor-causing bacteria, neutralize any pet odors, and leave the carpet smelling fresh.

Help With The Paperwork

Some water damage will be covered by your homeowners’ policy; flood damage never is. One advantage of calling in professionals is that water damage restoration companies, like Complete Restoration, are familiar with documentation requirements for insurance claims.