Reviews
Amazing staff. Sammy was very patient in guiding my through the whole claim process. Even after the job was done he made himself available to answer questions regarding my insurance payment. Great service, very grateful for all their help.
Angela A.
Eric and his team did a great job helping us repair our water damage that happened in our kitchen area.
They communicated very well and took care of the repairs quickly. Always returned calls or texts promptly if they did not answer phone or if they got a text.
Alvaro R.
Fast and professional service. Alex arrived at 3am to help us with our flooded living room. Had everything cleaned and dry in a timely manner. Great job.
Anthony B.
Google Reviews
I can’t thank Complete Flood Restoration enough! They were quick to respond, patient in explaining the process, and left my home looking spotless.
Complete Flood Restoration is an extraordinary business! Honest, fair and professional! Every job is completed with the customer in mind! No one wants to need them. But if you do, you wont find a better company!!!
From the initial contact, communication was inconsistent and instead of addressing our concerns, it often felt like we were being brushed off. The team seemed disorganized, and the quality of the work fell short of our expectations. Several aspects of the remodel needed follow up corrections, which delayed the project significantly.
I highly recommend Complete Flood Restoration. They were compassionate and professional, guiding me through the entire process after my home experienced flood damage.
Complete Flood Restoration truly impressed me. Their team was responsive, knowledgeable, and efficient. My home is dry, clean, and smells great. Thank you for the outstanding work!
I returned home from out state to a home that had already been flooded from our laundry room, and Luis had gotten this project started. When I say it hurt my heart to see our home so damaged I mean it hurt. I called Luis to let him know I was home so he could catch me up on all the information and he did not hesitate to show up at our house to do the walkthrough with me and explain this whole re-pipe project. His professionalism and details on this project truly showed his skill, knowledge and dedication not only to Gerloff but to the customer as well. While working from home and under construction from the Laundry room flood, I noticed water leaking from my dining room light fixture. Called Luis and I had plumbers at my house within the hour. Fast forward to now were scheduled for a Full Home Re-Pipe and Luis came to do another inspection and walkthrough and ease the stresses of having to pack up and move. He was and still is available for any and all questions we have in regards to this project. Day 1 of our scheduled start date Luis and his crew showed up and started clearing out our house while we got our belongings to transfer to our temporary home a few houses down. His crew even offered to move what we needed to the other house for us. We had the pleasure of meeting Dustin as well who stopped by and ensured us if we needed anything do not hesitate to call Luis. We have been at our house to see the progress everyday and it has been amazing of how fast they work. Luis even had the crew cover up our fishing reels!!! The detail of this just showed how Genuine and passionate Luis is with his customers. We have been Blessed with the integrity and workmanship of Gerloff and even more so to have Luis on our project.
I'm an employee of RCG Electric and have worked with Eric and Raul for over 5 years. One of the things that stands out among these guys is they actually say they are gonna do. And from my past experiences from other contractors, I know that is hard to come by. From demo to complete finished construction, these are truly professionals
Though we have not had the pleasure of experiencing the obvious great work Complete Flood Restoration provides I wanted to speak to their generosity and heart. My wife and I run a non profit for special needs adults that provides community and fellowship through theater. Eric and his wife attended one of our plays and became monthly donors that same day. Their incredible generosity has enabled us to continue our program for this underserved population. I hope you will consider Complete Flood for your restoration needs not only for their unmatched service but for their generous heart.
Being retired, and at this stage in-life, when any kind of service is needed for our home, we are skeptical, of choosing the right people to call. Our recent experience with, “Total Flood Restoration”, for our main guest bathroom, was such an amazing experience.” From the minute we contacted Eric, Raul, and Alex, they took away any concerns, that we were getting the very best care, to restore, and remodel our guest bathroom. Everything was (above) our expectations. Honesty, integrity, and true interest in our wants and needs.”Total Flood Restoration” not only did a fantastic job,of restoring our guest bathroom, but they truly restored our trust in honesty, and people who truly go above, and beyond what’s expected. Call the best ! Thank you, “Total Flood Restoration!”
Words can't even describe how amazing this company is. I'd like to say they went above and beyond, because that's how it felt for us. However, I'm inclined to say I believe this is just who they are and treat everyone with the same level of service we had. Simple point is when you are starring at disaster and heartache through your eyes this is the company you want in your corner. Thank you, Raul, Sammy, Lisa, for all you did for my family and I.
Eric and his team did a great job helping us repair our water damage that happened in our kitchen area.They communicated very well and took care of the repairs quickly. Always returned calls or texts promptly if they did not answer phone or if they got a text.
Fast and professional service. Alex arrived at 3am to help us with our flooded living room. Had everything cleaned and dry in a timely manner. Great job.
They did an amazing job cleaning my house! I got home to find out my water heater had broken and made a mess. I called them and within a few hours they were in my house cleaning all the mess. I’m 100% satisfied with the great job they did! I highly recommend them!
Outstanding restoration! Our Refrigerator ice maker line broke off over the weekend while we were out camping. When we arrived there was water everywhere, all our carpets were soak, furniture, and walls...We decided to call Complete Restoration due to their outstanding reviews on google. Technician Sammy came right away, conducted and assessment, and tackle the situation right there and then in very Professional manner. Water was extracted right away and humidifier and blower were allocated on site. After few days, everything looks that it never happen.I Strongly recommend Complete Flood Restoration!!!
Sammy and Raul did an amazing job. They treated me like a family member not a costumer, number or just another job. Raul helped have everything repaired that needed to be repaired not what the insurance company wanted to pay for. When something bad happens to your home, you want people to treat it like a home not another building.
I really appreciated Complete Restoration after my condo was flooded from a bad storm. They had the equipment and experience to quickly dry me out. Alex was an awesome liaison for any help I needed, and took care of all the communication with the workers. Thanks everyone!
We had a flooding issue that came from our upstairs bathroom and flooded our lower level. They were here the same day and everyday after until every inch was dry. They are professional, friendly, informative and reliable. I highly recommend to Alex and Raul!
I was extremely impressed with the response time, sense of urgency, professionalism and attention to detail provided by Alex during the estimate process. Alex exemplified the proper way to address an urgent situation and represented Complete Restoration at the highest level. I would recommend Complete Restoration to anyone based on my experience.
I was satisfied with this company. The most helpful person was Sammy. He was prompt and professional. Sammy gave me an useful advice with my issue and worked on my estimate. I appreciated timely communication and professional engagement. I would recommend this company.
Have nothing but good things to say about this company! Everything was done professionally and so quickly by Alex and Raul! Every detail was communicated and they helped us with the house restoration every step of the way. Everyone that came through the house was respectful and very knowledgeable! If you’re doing any work to your home this is the company to go with!!!!
Call Us Today
Let us use our many years of experience, qualified staff and advanced procedures to ensure you have the best experience!
726-227-2829
We also speak Spanish